www.exigotechnology.com
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Support Technician II
Baton Rouge
,
LA
,
United States
| Managed Services
| Full-time
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First Name *
Last Name
Email *
Phone *
Resume *
Client's Internet is Down, what is your next step? *
--Select--
Call client and see if location has lost power
Call ISP to see if Internet is down
Try to ping the Firewall to see if internet is down.
Escalate to Tier 2 or Tier 3
Call your supervisor
Email client to see if Internet is down
Thanks for your time
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